Accessibility
Awareness
Arrival by public transportation
Offers for blind visitors
Program in sign language
Program in simple language
Accessible website
Accompanying persons regulation
Disabled parking space
Carrying assistance dogs
Relaxation room
Wheelchair-accessible environment
(Disturbing) lighting effects
Ticketing
WCs
Venues Festival
Venues Convention
Do you have a visible or invisible disability? Do you need support during your visit? Our awareness team will be happy to help you before and during the event. You can contact the team in advance by email: awareness@c-o-pop.de or during the festival by phone at 015737238626.
Regional and suburban trains
Ehrenfeld station (here you can take: RE 1 (RRX), RE 8 & 9, RB 27 & 38, S 12 & 19) ->550 m:
> in elevated position, elevator available; further platform information here
> on tracks 1&2 (S-Bahn) barrier-free access
> on tracks 3&4 (RE/RB) barrier-free access
The DB lines RE 8, RB 27, RB 38, S 12 and S 19 as well as double-decker coaches of the
RE 9 offer on-board boarding aids. These are located at the head of the train on electric multiple units and in the driving trailer on all other regional trains. Deutsche Bahn's Mobility Center recommends that wheelchair users register their journey with them in advance so that the train crew are informed about the journey. The train crew will then be able to extend the integrated ramps or ramp boards.
How to reach the mobility center:
Monday to Friday from 6 a.m. to 10 p.m., Saturday and Sunday and on national holidays from 8 a.m. to 8 p.m. by telephone on 030 65212888
by e-mail to msz@deutschebahn.com.
City and subway trains
Venloer Str./ Gürtel (3, 4) -> 550 m
> Underground, elevator available
> Stop is barrier-free
Venloer Str./ Gürtel (13) -> 600 m
> Above ground, ramp available
> Stop is not barrier-free
Leyendeckerstr. (3, 4) -> 400 - 450 m
> Underground, elevator available
> Stop is barrier-free
For high-floor vehicles (lines 3, 4, 13), the access height can vary depending on the vehicle.
If you need assistance with your travel planning, you can contact the Awareness Team at any time.
Bus stops
Venloer Str./ Gürtel (141, 142, 143) -> 600 - 700 m
Ehrenfeld station (141, 142, 143) -> 750 m
Lessingstr. (141, 143) -> 650 m
Am Alten Güterbahnhof (139) -> 650 m
To help you find your way around the different venues, you can read the descriptions of the individual venues here (link) for better orientation.
The lighting conditions in some venues can vary greatly and can therefore be confusing. We make every effort to mark all danger spots with high contrast.
In the program you can see which offers are translated into German Sign Language. Use the filter function here.
Below you will find information in simple language.
Our program item “Spring fever - a flirting party” is also in simple language, which is a flirting party that is all about love. People with learning difficulties and who like to get to know other people can do so here. Nina also explains things about the body and sexuality.
Our website is designed according to the minimum requirements for screen reader users. Image descriptions for graphic elements are as precise as possible. If you are missing information on our website, in the app or on our social media channels, please contact us.
Do you have a disability and bring a companion?
THURSDAY l FRIDAY l SATURDAY : Bring your ticket, your proof (a B in your ID) and your accompanying person to the ticket counter on site. Your companion will receive a free ticket on site.
WEDNESDAY Opening Shows: Write us an email with proof (a B in your ID) and we will issue a free ticket for your accompanying person. For this we need your first and last name, as well as your e-mail address. Please also let us know if you are coming in a wheelchair so that everything runs smoothly when allocating seats.
FURTHER INFORMATION: If you do not (yet) have proof of your disability or have any other difficulties with ticket booking or queries, you can contact us directly at ticket@c-o-pop.de.
Unfortunately, we do not have our own parking spaces. You can find disabled parking spaces in the vicinity on the website of the city of Cologne: https://www.stadt-koeln.de/artikel/03957/index.html
We support the use of assistance dogs in accordance with the Participation Enhancement Act. As our festival takes place in various venues, we would like to point out that unfortunately not all operators and organizers are aware of this yet.
If you would like to bring an assistance dog with you, you are welcome to contact us in advance via the Awareness Team. We will then accompany you to the respective venue.
Our Awareness Space is located on Venloer Str. Here you will always meet someone from the Awareness Team who will be happy to support you. You can also simply retreat here if you need some peace and quiet and want to get away from the festival hustle and bustle.
The quiet room in EVA Herbrandstraße is available for wheelchair users. This is accessible by wheelchair. You will receive the key to the quiet room in the Awareness Space if it is closed.
Please check the individual venues to see if they are wheelchair accessible. You can call up this information via the program. You can also use the filter function. You will also find information on finding your way around the venues below.
Dynamic lighting effects are used at most concerts. If this poses a health or mental problem for you, we ask you to take good care of yourself and contact our Awareness Team immediately if you are unwell and your condition allows it.
Strobo will be announced at the door.
We hope for your understanding!
There is a 3-day ticket that gives you access to all concerts on Thursday, Friday and Saturday. For the festival Thursday, Friday and Saturday you can buy corresponding day tickets. Please note: You will need extra tickets for the opening shows on the Wednesday of the festival. The festival Sunday offers a colorful for-free program for everyone, so you don't need a ticket here.
Different ticket conditions apply for the CONVENTION. You can find them here.also applies to the CONVENTION:
If you would like to take part in the c/o pop Convention but cannot afford a ticket for financial or other reasons, please contact us at: ticket@c-o-pop.de.
In some locations the toilets are barrier-free. In some not. Please check the location you wish to visit to see if there are accessible toilets. You can get an overview here. Use the filter function. Nutze gerne die Filterfunktion.
Here you will find a description of the respective venues to help you find your way around. The list is not yet complete. If you have specific questions about a venue in advance, please get in touch with the venue.
ARTHEATER
Arriving
The Artheater can be easily reached via the Ehrenfeld S-Bahn and U-Bahn station. This is a 4-6 minute walk away. You enter the location via a wide driveway, which is somewhat unevenly paved. If you walk straight ahead, you will arrive directly at the entrance.
Outdoor area
The outdoor area of the location begins about 10 meters after the gate, with covered seating areas to the left and right of the path. There are a few beer benches and tables on the left. A large lounge area with pallet furniture and low tables stretches across the right-hand side to the entrance. The outdoor area is fully illuminated.Innenbereich
The entrance to the location leads around a tight bend to the right. However, it is still possible to get in with a wheelchair. The entrance area is spacious and has a bar with drinks on offer in the middle. The bar counter is high, but it is possible to order in an area on the right-hand side without a high counter. The area to the left and right around the bar has seating at different heights. There is a large black curtain to the right of the bar. Behind this curtain in the backstage area is a barrier-free toilet. If required, please contact the staff.
If you go down the stairs to the left of the entrance, “you come to the other toilets”, the checkroom and the Artheater Basement concert hall. The stairs have handrails on the left and right and are somewhat steep. In the basement there is a column in the middle of the room. To the right of the pillar are the toilets. The women's toilets are on the far right, with the men's toilets slightly to the center. In the middle of the room is the entrance to the checkroom. There are bars leading to the entrance from the pillar. If you continue straight ahead from the stairs, you will reach the entrance to the Artheater Basement event room.
ARTHEATER BASEMENT
The Artheater Basement has a capacity of 100 visitors. Once you are in the event space, the entrance is on the left-hand side in the corner. In the middle of the room, there are two pillars to the left and right of the center, which can act as obstacles. Opposite the entrance, the ground-level stage extends across the opposite side. There are benches for seating along the entire sides to the left and right of the stage up to the entrance (left) and to the right corner opposite the entrance, but these are often occupied by jackets during concerts.
Indoor area
When you leave the Artheater Basement, a steep connecting staircase leads up to the Artheater Saal location. This staircase only has a handrail (if you go up on the right-hand side). You can also reach the Artheater Saal by taking the path at the top of the entrance area past the bar on the left and then through two doors. This leads directly into the hall. This route also takes you past the connecting staircase between the hall and the basement, which is located on the left-hand side.
ARTHEATER SAAL
The Artheater Saal has a capacity of 320 visitors. There is a technical area on the wall to the right of the entrance, next to which is a bar that extends to the right-hand corner. However, this bar is not in use. The stage extends across the side opposite the entrance and is 60 cm high.
Earlier entry for people with disabilities?
CLUB BAHNHOF EHRENFELD
Arrive
The Club Bahnhof Ehrenfeld has a capacity of 470 visitors. The venue is located right next to the Ehrenfeld S-Bahn and U-Bahn station. Right next to Club Bahnhof Ehrenfeld is Yuca, another concert venue with a similar outdoor area on the street, which is also used during c/o pop.
Outdoor area
A path leads to the outdoor area of the venue in a slalom-like fashion through some bars on the street. If these gates present a barrier, they can be bypassed on the left-hand side of the entrance. When you enter the outdoor area of the location, a paved path leads around to the right to the entrance to the indoor area. To the right of the path is a gravel-covered lounge area with bar tables and seating. The entire outdoor area is well lit. To the right of the outdoor area is the checkroom, which can be reached via a wooden path. On the left-hand side of the path is another uncovered lounge area, which is lined with wood and has additional seating.
Indoor area
You enter the interior through two heavy doors, one behind the other, which lead into the interior. If you go through these doors, you will find yourself in an anteroom. There is a drinks counter on the right-hand side, which is high and can therefore act as a barrier. Opposite the entrance is a staircase that leads to further seating. If you go down the stairs, you will find the other toilets there. The women's toilets are on the left and the men's toilets are on the right. If you turn left at the entrance, a door leads into the concert hall. There is another bar on the left, also with a high counter. If you turn right, you will find the audience area. There is a technical desk in the middle of the area. The stage extends over almost the entire opposite side and is 1.30 meters high. To the left of the stage is an accessible toilet that can be unlocked with a Euro key. A key can be borrowed from the staff.
HELIOS37
Arrive
Helios37 has a capacity of 280 visitors. The best way to get there by public transport is via the Ehrenfeld S-Bahn and U-Bahn station. From here it is a 6-8 minute walk to Helios37.
Outdoor area
The location is located behind a driveway. A wide, level path leads to the inner courtyard. A guidance system of grids leads to the entrance in a slalom-like manner. You are led past a ticket booth, which is located on the left-hand side. If you turn left around the corner, you will find yourself in front of the entrance to the concert venue. To the right of the entrance is a small outdoor area with some seating.
Indoor area
On entering the venue, a short corridor leads to another entrance door, behind which the concert hall is located. There is an unguarded checkroom in the corridor. There is a drinks bar in the concert hall to the left of the entrance. This has a high counter, which can act as a barrier due to its height. There is a technical desk in the corner to the right of the entrance. Opposite the entrance, the stage extends over the entire opposite side. The stage is approx. 70 cm high. People with wheelchairs and walking frames can report to the staff 5 minutes before each concert and will be guided past the queue. They will then be given a place at the edge of the stage. If you walk past the bar on the left, you enter a dark, poorly lit corridor that leads to the toilets. The front door on the left leads to the women's toilets, a few meters behind it on the left is the men's toilet. There is a spacious barrier-free toilet for all genders in the women's toilet at the front left. This must be unlocked with a key. The key can be requested from the staff.
LIVE MUSIC HALL
Arrive
The Live Music Hall has a capacity of 1,300 visitors, making it the largest location of the c/o pop festival. The best way to reach the Live Music Hall by public transport is via the Ehrenfeld S-Bahn and U-Bahn station. From here, it takes between 8 and 10 minutes to walk to the venue. It is located in a backyard. Next to this courtyard is another entrance, which can easily be mistaken for the correct entrance. Outside area
When you turn into the backyard, a wide asphalt path leads to the entrance of the location. This entrance is on the left-hand side. Ticket control and the security check also take place on the left-hand side in front of the entrance. Behind the entrance there are some seating options in the form of tables and beer benches. Behind them is a food truck where snacks can be purchased. The outdoor area on the right-hand side opposite the entrance is covered, extensively lit from above and has numerous tables and beer benches. The entrance to the toilets is located in the middle of the covered area on the right-hand side. If you go in here, you will first find the women's toilet on the left-hand side, followed by the men's toilet. Behind the entrance to the toilets with barriers is a checkroom.
The barrier-free toilets are located outside in the rear area behind a barrier. Access is gained by approaching the staff. There are two larger, gender-separated porta-potties.
Indoor area
When you enter the indoor area, you stand opposite the cocktail counter. All counters are approximately 1.5 meters high. On each side there is an area recessed from the counter where you can order without a barrier. If you turn to the right, you are in the concert hall. Opposite on the other side is the stage, which extends from the right-hand side across the middle of the hall. There is a technical desk in the middle of the hall. There is another drinks counter to the left and right.
YUCA
Arrive
The Yuca has a capacity of 250 visitors. The location is right next to the Ehrenfeld S-Bahn and U-Bahn station. Right next to YUCA is Club Bahnhof Ehrenfeld, another concert venue with a similar outdoor area on the street, which is also used during c/o pop.
Outdoor area
A slalom-like path leads to the outdoor area of the venue through some grilles on the street. If these gates present a barrier, they can be bypassed on the right-hand side of the entrance. When you enter the spacious, illuminated outdoor area of the location, a paved path leads around to the right to the entrance to the indoor area. Opposite the entrance is a lounge area, which is partly covered with gravel and partly with wood. The wooden area has a threshold, which is why this area is only accessible via a step. The entire outdoor area is well lit and has some seating.
Indoor area
The interior can be entered via a heavy door. If you walk along the corridor here, a path leads to the toilets on the left-hand side. This path takes a bend, first left and then right around the corner. Behind it is a FLINTA* toilet on the right and a general toilet on the left. From the corridor of the entrance area, go straight ahead into the event hall. As you enter the hall, there is a drinks counter to the left of the entrance. There is a checkroom behind the drinks counter on the left-hand side. Opposite the counter, the stage extends across the entire side. The stage has a height of 60 cm. The barrier-free toilet is shared with Club Bahnhof Ehrenfeld (the location directly next door). To use it, the staff in the entrance area will guide you through a door directly into the concert hall of Club Bahnhof Ehrenfeld, where the toilet is located.
Here you will find a description of the respective venues to help you find your way around. The list is not yet complete. If you have specific questions about a venue in advance, please get in touch with the venue.
CINENOVA
The stages are clearly marked with signs.
Foyer
Stage 1 (Bistro)
Stage 2 (CINE2)
Stage 3 (CINE3)
Outdoor area
The entrance to Cinenova is located about 8 meters above a parking lot. A small threshold to reach the sidewalk is located in front of the entrance door.
Interior
After the entrance door, the check-in counter for accreditation is located on the left in front of the wall. Past the check-in counter, Stage 1 is on the left behind a door.
Stage 1 has a high counter without a drop.
There is a small networking area in front of Stage 1, which is separated by thin partitions. The toilets are to the left of the check-in area. There is a barrier-free toilet on the right-hand side with two holders on the side of the toilet.
To the right of the entrance door, after approx. 5 meters, you come to a ramp approx. 21 meters long, which then runs straight back to ground level. This ramp leads up to Stage 2: At the end of the ramp, you have to turn left around a railing to reach another narrow, approx. 5 meter long ramp to Stage 2 (CINE2). Stage 3 (CINE3) can be reached after approx. 12 meters on the long, wide ramp and here, too, you have to turn left around a railing, which again leads to a ramp that is approx. 5 meters long.
In the movie theater (Stage 2 & 3)
Both cinemas have a freely accessible row directly at the entrance and 2 parking spaces for wheelchairs.
HERBRAND’S
HERBRAND’S
Outdoor Area
You can access the courtyard of Herbrand’s via the ground-level entrance to the left of the parking lot. Stages and networking areas are clearly marked with signs. A paved path leads you first to the right toward Stage 5. Stage 5 can be accessed by wheelchair users via a steep ramp; however, the doorway is narrow and does not allow for wheelchair turning space inside.
If you continue left along the paved path, you’ll pass by Stage 7, Stage 6, and Networking Areas A and B. Networking Area A is located near the entrance, next to the paved path, and sits on gravel. On the way to Stage 8, the paved path is interrupted by a gravel section.
Stage 7 is a glass pavilion and can be accessed by wheelchair users via a ramp located diagonally to the right of Stage 8. Another entrance to Stage 8 is approximately 10 meters from the parking lot entrance, but it’s only accessible via steps.
Stage 6 is located further straight ahead from the parking lot entrance. There is a small step at the entrance, which is flattened with a small Lego ramp. Networking Area B is covered and located further to the left from the Bahnhaus on gravel.
To the right of the Bahnhaus (from the stone path), you’ll find the PLOOM Focus Area with a small coffee bike and tobacco products. Continuing straight past Networking Area B, there is a bar with a high counter (approx. 1.50 m) and no lowered area for ordering.
If you continue straight from the bar, you’ll reach Stage 8 via a combination of paved path and gravel. Going left from Stage 8 leads you to one of two entrances to Stage 10, accessible via a gravel path. There is a small threshold at the door. The other entrance to Stage 10 is straight ahead from the courtyard, across from Stage 8, via cobblestones and gravel. A steep ramp leads inside Herbrand’s from this direction.
All stages and networking areas are clearly marked with signs.
Indoor Area
Stage 5
This small club is accessible via a steep ramp and a relatively narrow doorway. The inside is level and can only be accessed with a wheelchair through this entrance.
Stage 6
Furnished with movable seating and furniture, which can be arranged to meet individual needs.
Stage 7
A glass pavilion with a level interior, featuring two exits: one via stairs and the other via a steep ramp leading to Networking B on the left.
Stage 8
An elevated outdoor stage with seating placed on a combination of gravel and stone.
Stages 9 & 10
Turn left after the ramp and then left again to reach Stage 10, a large event hall. There’s a bar with a high counter, with only a small lowered section at the side for ordering.
Stage 9 is located on the upper floor above Stage 10 and is not wheelchair accessible as it can only be reached by stairs.
Networking A
Located just behind the courtyard entrance (from the parking lot) and accessible via the stone path.
Networking B
Located across from Stage 7 and also accessible via the stone path; it is set on gravel.
Networking C
There is a stepped exit to the left leading to Networking Area C, which is the Herbrand’s restaurant. Alternatively, it can be accessed via the steep ramp in the courtyard across from Stage 8. After the ramp, turn right and go through a passageway for about 5 meters to enter the restaurant.
There is also a bar here, but the counter is quite high, with only a small lowered area at the right end for placing orders.
Where are the restrooms?
Outside, to the left of Stage 8, there is a non-accessible toilet reached via the stone path from the parking lot entrance. It can only be accessed via a step.
Two wheelchair-accessible restrooms are located behind the stage at Stage 10. At the end of the hallway where the men's and women's restrooms are, there is one large, accessible stall each. These stalls include left and right support bars and a fold-down changing table opposite the toilet. However, there is no emergency call cord.
Summary: What are the accessibility barriers?
Stages
Stage 5: Accessible only via a steep ramp (over 6% gradient) and a narrow doorway (64 cm), with no space to turn a wheelchair inside.
Stage 6: Accessible via stone path and short gravel section. A small threshold is present but flattened with a Lego ramp.
Stage 7: Accessible from the parking lot via the stone path and a steep ramp (over 6% gradient).
Stage 8: Accessible via stone path and short gravel section.
Stage 9: Not accessible, only reachable by stairs on an upper floor.
Stage 10 (open on Thursday only):
Indoor entrance: via a steep ramp (over 6% gradient), short stone path, and cobblestones.
Outdoor entrance: via cobblestones and a small threshold at the hall door.
Networking Areas
Only high-standing tables available.
Networking Areas A, B, and C are all on gravel and accessible via stone paths.
Bars
Bars in Networking Areas B, C, and at Stage 10 only have high counters, with minimal lowered sections.
BÜZE – Small Hall (Wed & Thu: LiveKomm + Live DMA)
The Bürgerzentrum Ehrenfeld has a wheelchair-accessible entrance via the backyard and all floors can be reached by elevator.
A designated accessible parking spot is available in the backyard.
Wheelchair-accessible restrooms are located on the same floor as the small hall. An induction hearing loop is also available in this space.
EVAs
Outdoor Area
EVAs is located across from Cinenova and Herbrand’s, on the right-hand side. The entrance to the conference rooms and a quiet room is accessible via the parking lot. In the middle of the lot is a large green space surrounded by stones. Pass this on the left to reach the entrance.
Indoor Area
In the large entrance area, slightly to the right, there is a wheelchair-accessible restroom equipped with side support bars.